Certified Integration Architect v1.0
Question 1
A customer of Salesforce has used Platform Events to integrate their Salesforce instance with an external third-party artificial intelligence (AI) system. The AI system provides a prediction score for each lead that is received by Salesforce. Once the prediction score is received, the lead information is saved to Platform Events for other processes. The trigger on the Platform Events has failed ever since it was rolled out to production.
What type of monitoring should the integration consultant have considered to monitor this integration?
- A. Set up debug logs for Platform Event triggers to monitor performance.
- B. Monitor Platform Events created per hour limits across the Salesforce instance.
- C. Validate the Platform Event definition matches leads definition.
- D. Monitor the volume of leads that are created in Salesforce.
Answer : A
Question 2
An architect is asked to build a solution that allows a service to access Salesforce through the API.
What is the first thing the architect should do?
- A. Create a special user solely for the integration purposes.
- B. Authenticate the integration using the existing single sign-on.
- C. Authenticate the integration using existing Network-Based Security.
- D. Create a new user with a System Administrator profile.
Answer : A
Question 3
An organization needs to integrate Salesforce with an external system and is considering authentication options. The organization has already implemented SAML using a third-party identity provider (IdP) for integrations between other systems.
Which use case can leverage the existing SAML integration to connect Salesforce with other internal systems?
- A. Make Apex REST outbound integrations to external web services more secure.
- B. Make an API inbound integration from an external Java client more secure.
- C. Make formula fields with HYPERLINK() to external web servers more secure.
- D. Make Apex SOAP outbound integrations to external web services more secure.
Answer : C
Question 4
A company that is a leading provider of courses and training delivers courses using third-party trainers. The trainer for the company has to be verified by 10 different training accreditation verification agencies before providing training for the company. Each training accreditation agency has its own response time, which means it could take days to confirm a trainer.
The company decided to automate the trainer accreditation verification process by integrating it with the agency's web services.
What is the recommended approach to automate this process?
- A. Make an Apex callout using @future annotation to make the callout to all different agencies. The response should update the trainer status to “verified”.
- B. Use middleware to handle the call out to the 10 different verification services, the middleware will handle the business logic of consolidating the verification result from the 10 services, then make a call-in to Salesforce and update the verification status to “verified”.
- C. Create a trigger on the trainer record to make a callout to each verification agency’s, write business logic to consolidate the verification then update the trainer status to “verified”.
- D. Use Salesforce External Service to make the call out; Salesforce External Service should check the verification agencies until the result is verified, then update the trainer status to “verified”.
Answer : B
Question 5
Northern Trail Outfitters (NTO) uses a custom mobile app to interact with its customers. One of the features of the app is Salesforce Chatter Feeds. NTO wants to automatically post a Chatter item to Twitter whenever the post includes the #thanksNTO hashtag.
Which API should an integration architect use to meet this requirement?
- A. Connect REST API
- B. REST API
- C. Apex REST API
- D. Streaming API
Answer : A
Question 6
Northern Trail Outfitters (NTO) has recently changed its Corporate Security Guidelines. The guidelines require that all cloud applications pass through a secure firewall before accessing on-premise resources. NTO is evaluating middleware solutions to integrate cloud applications with on-premise resources and services.
Which two considerations should an integration architect evaluate before choosing a middleware solution? (Choose two.)
- A. An API Gateway component is deployable behind a Demilitarized Zone (DMZ) or perimeter network.
- B. The middleware solution enforces the OAuth security protocol.
- C. The middleware solution is capable of establishing a secure API Gateway between cloud applications and on-premise resources.
- D. The middleware solution is able to interface directly with databases via an Open Database Connectivity (ODBC) connection string.
Answer : AC
Question 7
Northern Trail Outfitters submits orders to the manufacturing system web service. Recently, the system has experienced outages that keep service unavailable for several days.
Which solution should an architect recommend to handle errors during these types of service outages?
- A. Use Outbound Messaging to automatically retry failed service calls.
- B. Use middleware queuing and buffering to insulate Salesforce from system outages.
- C. Use Platform Event replayId and custom scheduled Apex process to retrieve missed events.
- D. Use @future jobId and custom scheduled Apex process to retry failed service calls.
Answer : B
Question 8
Northern Trail Outfitters needs to present shipping costs and estimated delivery times to its customers. Shipping services used vary by region, and have similar, but distinct service request parameters.
Which integration component capability should be used?
- A. Outbound Messaging to request costs and delivery times from Shipper delivery services with automated error retry.
- B. Apex REST Service to implement routing logic to the various shipping service.
- C. Enterprise Service Bus to determine which shipping service to use, and transform requests to the necessary format.
- D. Enterprise Service Bus user interface to collect shipper-specific form data.
Answer : C
Question 9
A company needs to be able to send data from Salesforce to a home grown system behind a corporate firewall. The data needs to be pushed only one way and doesn't need to be sent in real time. The average volume is 2 million records per day.
What should an integration architect consider when choosing the right option in building the integration between the external system and Salesforce?
- A. Due to high volume of records, number of concurrent requests can hit the limit for the REST API call to the external system.
- B. Due to high volume of records, the external system will need to use a BULK API Rest endpoint to connect to Salesforce.
- C. Due to high volume of records, Salesforce will need to make a REST API call to the external system.
- D. Due to high volume of records, a third party integration tool is required to stage records off platform.
Answer : B
Question 10
Northern Trail Outfitters (NTO) is planning to create a native employee-facing mobile app with the look and feel of Salesforce Lighting Experience. The mobile app needs to integrate with NTO's Salesforce org.
Which Salesforce API should be used to implement this integration?
- A. User Interface API
- B. Streaming API
- C. Connect REST API
- D. REST API
Answer : A
Question 11
Northern Trail Outfitters is creating a distributable Salesforce package for other Salesforce orgs within the company. The package needs to call in to a custom Apex REST endpoint in the central org. The Security team wants to ensure a specific integration account is used in the central org that they will authorize after installation of the package.
Which three items should an architect recommend to secure the integration in the package? (Choose three.)
- A. Create a connected app in the central org and add the callback URL for each org in the package it is installed in to redirect after a successful authentication.
- B. Contact Salesforce Support and create a case to temporarily enable API access for managed packages.
- C. Use the authentication Provider configured and select the identity type as Named Principal with OAuth 2.0 as the protocol and Select Start Authentication Flow on Save.
- D. Create an authentication provider in the package and set the consumer key and consumer secret of the connected app in the central org.
- E. Use an encrypted field to store the password that the Security team enters, and use password management for external orgs and set the encryption method to TLS 1.2.
Answer : ACD
Question 12
Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce. NTO wants the data to only persist in the external system.
Which type of integration should an architect recommend to meet this business requirement?
- A. Batch Processing
- B. Data Virtualization
- C. Process Orchestration
- D. Data Synchronization
Answer : B
Question 13
Northern Trail Outfitters (NTO) has a requirement to encrypt a few of widely-used standard fields. NTO also wants to be able to use these fields in workflow rules.
Which security solution should an integration architect recommend to fulfill the business use case?
- A. Cryptography Class
- B. Classic Encryption
- C. Data Masking
- D. Shield Platform Encryption
Answer : D
Question 14
Northern Trail Outfitters needs to send order and line items directly to an existing finance application webservice when an order is fulfilled. It is critical that each order reach the finance application exactly once for accurate invoicing.
Which solution should an architect propose?
- A. Outbound Messaging, which will automatically handle error retries to the service.
- B. Button press invokes synchronous callout, with user handling retries in case of error.
- C. Trigger invokes Queueable Apex method, with custom error handling process.
- D. Trigger makes @future Apex method, with custom error handling process.
Answer : C
Question 15
An enterprise customer is planning to implement Salesforce to support case management. Below is their current system landscape diagram.
Considering Salesforce capabilities, what should the integration architect evaluate when integrating Salesforce with the current system landscape?
- A. Integrate Salesforce with Order Management System, Data Warehouse and Case Management System.
- B. Integrate Salesforce with Order Management System, Email Management System and Case Management System.
- C. Integrate Salesforce with Email Management System, Order Management System and Case Management System.
- D. Integrate Salesforce with Data Warehouse, Order Management and Email Management System.
Answer : D